Coinbase Pro Login — How to Sign In, Secure Your Account, and Troubleshoot

A clear, practical guide to signing into Coinbase Pro safely, enabling two-factor authentication, recovering access if you’re locked out, and avoiding common login problems.

Quick overview

Coinbase Pro (formerly GDAX) is an exchange platform offered by Coinbase for traders who want more advanced order types and lower fees. Logging in is straightforward, but because the platform deals with financial assets, extra care should be taken to secure your account.

This guide walks you through each step: signing in on web and mobile, enabling strong authentication, what to do if you can’t log in, and practical security recommendations to reduce the risk of unauthorized access.

How to sign in to Coinbase Pro (web) — step by step

Open the official site: Visit pro.coinbase.com. Make sure the URL is exactly that and that your browser shows a secure lock icon.
Enter email: Type the email address associated with your Coinbase account.
Enter password: Use your account password. If your browser offers to auto-fill, confirm the saved password belongs to you.
Complete any second step: If you have 2FA enabled, you’ll be prompted for a code from your authenticator app or SMS (if configured).
Confirm device: If required, approve any verification email you receive or any device confirmation on your phone.

If you receive a login attempt email that you didn’t initiate, do not ignore it—immediately check your account activity and change your password.

Signing in on mobile

Coinbase Pro is accessible on mobile devices using the official Coinbase app (Coinbase and Coinbase Pro functionality may be combined depending on region). Steps are the same: open the official app, enter credentials, and complete the 2FA step.

Use the official app downloaded directly from your device’s app store, and avoid installing from third-party sites.

Enable two-factor authentication (2FA)

Two-factor authentication should be turned on for every account handling money. Coinbase supports app-based authenticators (recommended) and SMS as a fallback. App-based 2FA (like Google Authenticator, Authy, or similar) is more secure than SMS.

Go to Settings » Security on your Coinbase account.
Choose the authenticator app option and scan the QR code into your chosen app.
Save backup codes or set a recovery method so you won’t lose access if you change phones.

If using Authy, consider enabling multi-device or backing up the Authy account securely so you can recover tokens if you lose your device.

Recovering access if you’re locked out

If you cannot sign in, follow these general steps:

Reset password: Click Forgot password? on the login screen and follow the reset link sent to your email.
Lost 2FA device: Use your account recovery options: recovery codes, backup phone, or contact Coinbase Support with the identity verification they request.
Phishing concerns: If you clicked a suspicious link, change passwords on other accounts that share the email and password combination and scan your device for malware.

Coinbase Support may require ID verification, photos, or transaction history to restore access—have those documents ready if you submit a ticket.

Troubleshooting common login problems

Browser shows “site not secure”: Ensure the address is https://pro.coinbase.com. Clear cache and try a different browser. Never enter passwords if the URL looks off or you see certificate warnings.
2FA codes aren’t working: Check the time sync on your phone—the authenticator app requires accurate device time. If that fails, use your saved recovery codes or the backup method you set up.
No email received for password reset: Check spam/junk folders. Confirm the address you used to request the reset is the email on file. If still missing, contact Coinbase Support—do not request multiple reset emails rapidly.

Practical security tips

Unique password: Use a long, unique password for Coinbase that you don’t use elsewhere. Consider a password manager to generate and store it.
Use app-based 2FA: Prefer authenticator apps over SMS when possible.
Phishing awareness: Never enter credentials from links sent in unsolicited emails. Type the site address directly or use a bookmark.
Device security: Keep your OS and browser updated, and install reputable anti-malware tools on devices used for trading.
Small withdrawal whitelist: If available, enable withdrawal address whitelisting to restrict where funds can be sent.

More FAQs

Can I use Coinbase and Coinbase Pro with the same account?: Yes — your Coinbase and Coinbase Pro accounts are linked to the same login (email) and will share account settings, though functionality and interfaces differ.
Is it safe to stay logged in on my home computer?: Yes if the computer is secure and trusted. Avoid staying logged in on public or shared machines.
What if someone else logs into my account?: Immediately change your password, revoke active sessions (if the option exists), disable API keys, contact Coinbase Support, and consider transferring assets to a secure wallet while you sort the issue.

Final notes

Logging into Coinbase Pro is simple when you follow basic security practices. The single most important actions you can take are: use a unique strong password, enable an app-based 2FA, and remain vigilant against phishing. These steps dramatically reduce the risk of unauthorized access.

Open Coinbase Pro

Disclaimer: This article provides general information about signing into and securing a Coinbase Pro account. It is not financial advice, legal advice, or an official statement from Coinbase. Always refer to Coinbase’s official documentation and support channels for account-specific instructions and for changes to their processes. The author and publisher are not responsible for losses that may result from following or misapplying the information here.